Eirkoo is recruiting for a Customer Service agent for a multinational business in Dublin 12. Our client is seeking an experienced customer-focused agent with strong attention to detail and the ability to process a large volume of calls.
Key Duties and Responsibilities
- Answering inbound calls
- Resolve customer queries
- Liaise with other departments
- Meet set targets
- Complete any additional tasks as needed
- Administrative tasks
- Fluent in Dutch and English
- Excellent time management skills with a keen eye for details.
- Good numerical skills
- An ability to work under tight deadlines and high pressure and complete tasks in a timely manner.
- Excellent PC skills and proficiency in email, internet, Microsoft Office – Word, Excel & Outlook.
If you are interested in this position please send me across a copy of your CV. email@example.com - or to hear more information please contact Claire on 01 699 1512 for a confidential chat